About Us
Being a hosting customer can be embarrassing - you often have to cope with server downtimes and a dismal and sluggish customer support service. To top it all off, you need to sign at least in two user interfaces in order to manage your domains, billing transactions and your website itself. When we launched Thundersparkweb, we wanted to alter all that.
A New Web Hosting Approach
The web hosting Control Panel is the part of the hosting platform that the clients actually see. And 90% of the hosting providers out there employ one and the same hosting Control Panel - cPanel. We, however, consider cPanel to be obsolete and hard to use - it simply frustrates our work. This is why we decided to utilize a different hosting Control Panel - the Hepsia hosting Control Panel. It's new, has a fresh look and feel and offers billing, domain name and website administration options, so you can manage all facets of your web presence from one single place. On top of that, it has a drag & drop File Manager, so you won't need to resort to a 3rd-party FTP client. Our tests have proven that the Hepsia Control Panel is 3 times faster than other Control Panels! We have also set up a Control Panel demo - you can see for yourself how the Hepsia hosting Control Panel works.
A Stable Web Hosting Service
Your web site must be reachable online. That is why we lean on supersonic hosting servers driven by the effective mixture of Linux and Apache. We are also partnering with 4 state-of-the-art datacenters where you can host your sites. This allows us to offer a ninety-nine point nine percent network uptime guarantee.
A Person-Centered Approach
Last, but surely not least - we are there for you! We have Live Chat techs who are there to answer all your pre-sale questions and to help you solve minor technological problems. We have a superior-quality 24-7-365 customer support service. We offer a 1-hour support ticket response time guarantee, but in the majority of cases our client care team reps reply to trouble tickets within 20 minutes!